Welcome to our frequently asked questions section. Here, your trusted carpet cleaning specialist strives to address your queries with clarity and precision, aiming to enhance your understanding of our carpet services. Each response has been meticulously crafted to ensure comprehensive coverage of the most common inquiries we receive.
How long have you been in this business?
We have proudly provided carpet cleaning services for over 15 years. We began with a commitment to excellence and customer satisfaction. Over the years, this dedication has remained unwavering.
What are your working hours?
Our team operates Monday through Friday from 7:00 AM to 7:00 PM. For those who need weekend services, we offer appointments on Saturdays between 7:00 AM and 7:00 PM, ensuring flexibility for our clients.
What is your payment schedule and accepted payment methods?
Payment is due upon completion of our services in San Juan Capistrano, CA. We at John Carpet & Upholstery Care in Capistrano accept a variety of payment methods including cash, major credit cards, and online payments.
What are the areas that you serve?
Our services extend to several regions, encompassing both urban and suburban areas within and around the city. For specific details regarding your location, we encourage you to contact us directly.
How often should carpets be professionally cleaned?
A preferred carpet cleaning service should be done at least once a year. However, for households with pets, children, or high foot traffic, a more frequent cleaning schedule, such as every six months, may be advisable.
What are the benefits of steam cleaning versus dry cleaning for carpets?
Steam cleaning penetrates deep into carpet fibers, effectively removing dirt and allergens. It also eliminates most bacteria and dust mites. Dry cleaning, on the other hand, is quicker and uses less water but might not be as thorough as steam cleaning.
Can professional carpet cleaning help alleviate allergies and respiratory issues?
Yes. With the removal of dust, pet dander, and other allergens from carpets, professional cleaning can significantly improve air quality. This process can help reduce symptoms for individuals with allergies or respiratory conditions.
How long does it typically take for carpets to dry after a professional cleaning?
Drying times can vary, but on average, carpets dry within 6 to 10 hours after steam cleaning. We recommend keeping the room well-ventilated to expedite the drying process.
What are the risks associated with using harsh chemicals in carpet cleaning?
Harsh chemicals can pose health risks and damage carpet fibers. We use eco-friendly solutions that are safe for families and pets, ensuring a thorough clean without the negative side effects.
Can professional carpet cleaning help with the removal of dust mites and other allergens?
Absolutely. Our cleaning process targets and eliminates dust mites, pet dander, and other common allergens. Regular cleaning can significantly reduce their presence, promoting a healthier living environment.
Hopefully, these answers have provided valuable insights into our carpet services. Should you have further questions or the assistance of a carpet cleaning specialist in San Juan Capistrano, CA, please do not hesitate to reach out by calling John Carpet & Upholstery Care in Capistrano at (949) 245-7695 now!